The evolution of ERP started during the early 1990s after decades of using silo-based information systems within business organizations. Organizations that use ERP systems have a better chance of sustaining competitive advantage in an ever-changing business environment. ERP systems appeared in the 1990s as a way to provide accessibility, flexibility and consistency across all the major business functions, functions, unlike its predecessors. When discussing discussing business processes, one means such departments as Accounting, Human Resources, Marketing, Purchasing, Manufacturing, etc. ERP systems are comprehensive applications that support and connect all aspects of an organization’s business processes. In addition, it discusses the evolution and role of ERP in the organizations and provides reasons for the popularity popu larity of ERP systems today. It begins with an overview of the information systems field and defines ERP systems a few different ways, explaining their origin and evolution, and describes important components and basic implementation options. !"#$%&' -7&'7+&9 This chapter provides a quick overview of the Enterprise Resource Planning (ERP) implementation process and the various topics covered in the remaining chapters of the book.
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Publishing as Prentice Prentice HallĮRP Vendors a) Key Vendors b) Software Extensions and Trends Implications for Management Summary Exercises Review Questions Discussion Questions Real World Case: Rolls Royce’s ERP Implementation Opening Case: Hershey’s Enterprise 21 Project Preview a) Enterprise Systems in Organizations b) Information Silos and Systems Integration c) Enterprise Resource Planning (ERP) Systems Systems Enterprise Resource Planning Systems a) What is an ERP? b) Evolution of ERP c) Business Process and ERP d) ERP System Components e) ERP Architecture f) e-Business and ERP g) Benefits and Limitations of ERP ERP Implementation a) Business Process Management b) ERP Life Cycle c) ERP Implementation Strategies d) Software and Vendor Selection e) Operations and Post-Implementation People and Organization a) Project Management b) Role of Consultants c) Change Management d) Business Process Reengineering e) Global, Ethical and Security ManagementĬopyright © 2012 Pearson Education, Education, Inc. Comprehend the ethical, global and security challenges while implementing an ERP system, as well as get an overview of ERP vendors and industry trends. Understand the role of staff, vendors, consultants, and the organization in making the ERP implementation process successful. Have an overview of the implementation process (e.g., the ERP life cycle, business process reengineering, project management, and change management). Understand the benefits and drawbacks of implementing ERP systems and how they can help an organization improve its efficiency and worker productivity. Learn about ERP systems and their evolution, components and architecture. Understand the information systems evolution and its historical role in organizations leading to systems integration and eventually Enterprise Resource Planning (ERP).